 We
also provide comprehensive hardware maintenance packages backed by
our vendor partners. In addition we also a bespoke Weston’s
maintenance solution for situations where the client demands a single
supplier who can provide break/fix maintenance on a whole installation
across multiple equipment vendors.
Standard response time is 4 hours, but this can also be tailored
to suit client needs.
Our normal policy is to replace equipment with equal to or higher
specification equipment in the event of hardware failure.
 We
also operate computer based call logging for speedy & efficient
management of calls, with detailed call reporting available upon
request.
The need to provide a comprehensive, effective & quality maintenance
service cannot be underestimated. It is a fact that most network
crashes could have been prevented had a programme of system health
checks & planned maintenance been in operation.
All of these services are available on a consultancy basis. |
